Release, Control and Validation ITIL V3 Intermediate Capability Handbook

This guide, 'Release, Control and Validation ITIL V3 Intermediate Capability Handbook', provides a quick reference to the processes covered by the ITIL V3 Release, Control and Validation syllabus. It is designed as a revision aid for students taking the ITIL Capability qualification for Release, Control and Validation, and as a handy portable reference source for practitioners who work with these processes. Key features - Authored and quality assured by itSMF UK, Endorsed by the APM Group, Follows the ITIL Intermediate Release, Control and Validation Syllabus.