Service Offerings and Agreements - ITIL V3 Intermediate Capability Handbook
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Book Details
Author(s)
Office of Government Commerce
Publisher
The Stationery Office
ISBN / ASIN
0113312709
ISBN-13
9780113312702
Marketplace
France 🇫🇷
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Description
This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes.
