Technical Communication in the Age of the Internet (4th Edition)

Focusing on what to do, rather than on the theory of why it should be done, this practical, user-friendly guide explores common on-the-job writing/communication requirements. Comprehensive and current, it uses a learn-by-doing approach to cover writing and oral communication, along with current electronic communication opportunities. Chapter topics feature building blocks; reports; correspondence; oral communications; research and development; and grammar, usage, and mechanics. For individuals who want to communicate more effectively—on-the-job and in-their-life.