Definitive VoiceXML

Definitive VoiceXML bridges the gap between enterprise and telephony developers, thoroughly addressing the unique challenges of building business voice systems and voice-enabling existing systems. Includes in-depth coverage of VoiceXML programming; effective architectural approaches; and detailed application case studies utilizing VoiceXML, Java servlets, JSP, and .NET. One of the first books to cover the new VXML 2.0, SRGF, and SSML specifications.