Introduction to Total Quality: Quality Management for Production, Processing, and Services
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Book Details
Author(s)
David L. Goetsch, Stanley B. Davis
Publisher
Prentice Hall College Div
ISBN / ASIN
0132325217
ISBN-13
9780132325219
Category
Total quality management
Marketplace
France 🇫🇷
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Description
This comprehensive, in-depth introduction to both the big picture and the specific details of total quality management uses a direct, straightforward approach to make the theories and principles of total-quality practical and useful in a real world setting.
