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This is a concise, up-to-date introduction to case management for all nurses. It presents today s best practices for coordinating care and engaging interdisciplinary teams to deliver patient-centered care with active involvement from patients and families. Drawing on Institute of Medicine recommendations, it covers issues ranging from self-management to evidence-based practice, quality improvement to informatics. Section I clearly describes case management, and explains the case manager competencies, roles, responsibilities, tools, and ethical and legal obligations. Section II s unique Case Management Reader brings together current literature on case management issues ranging from costs to chronic illness. Critical thinking questions follow every article. Some additional features include: