This application-oriented book shows how to apply proven software metrics and methods to efficiently manage software development and maintenance--to help boost productivity, efficiency, and quality of software projects at every stage of the process. Detailing practical methods throughout, the book covers tips to best measure and present progress, a useful model for understanding organization limitations, possible problems in process improvement illustrated by examples, evidence of what works and what doesn't work, and more. An ideal reference for project managers and professionals responsible for process improvement.n