The Malcolm Baldrige National Quality Award: A Yardstick for Quality Growth (Engineering Process Improvement)
Book Details
Author(s)Maureen S. Heaphy, Gregory F. Gruska
PublisherAddison-Wesley Pub (Sd)
ISBN / ASIN020163368X
ISBN-139780201633689
MarketplaceFrance 🇫🇷
Description
An excellent resource for any organization seeking to use the criteria for quality and performance improvement. Includes tips on the application process as well as common mistakes to avoid. Paper. DLC: Malcolm Baldrige Natl Quality Award.
