Step Change Total Quality: Achieving world class business performance
Book Details
Author(s)
P. Spenley
Publisher
Springer
ISBN / ASIN
0412642700
ISBN-13
9780412642708
Availability
Usually ships in 24 hours
Sales Rank
#13,215,909
Marketplace
United States 🇺🇸
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Description
This book shows senior management how to implement TQM with clear explanations of the principles behind it. It is an indispensable guide book for senior managers in all sections of industry and commerce, at all stages of putting into practice the quality improvement process.
