Making Quality Happen: A Step By Step Guide to Winning the Quality Revolution
Book Details
Author(s)
R.M. McNealy
Publisher
Springer
ISBN / ASIN
041273530X
ISBN-13
9780412735301
Availability
Usually ships in 24 hours
Sales Rank
#8,512,819
Marketplace
United States 🇺🇸
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Description
Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your professional life, not an added or extraneous feature.
