Public Service Quality
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Book Details
Author(s)
S. Speller
Publisher
Springer
ISBN / ASIN
0412753405
ISBN-13
9780412753404
Marketplace
France 🇫🇷
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Description
This text is aimed at public service managers and all those who work with, or for, public and non-profit services. It addresses the difficult and complex issues of developing and sustaining quality initiatives and programmes.
