Service America!: Doing Business in the New Economy
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Book Details
Author(s)
Karl Albrecht, Ron Zemke
Publisher
Grand Central Publishing
ISBN / ASIN
0446390925
ISBN-13
9780446390927
Marketplace
France 🇫🇷
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Description
'Service America!' is a must read for executives, entrepreneurs, and management at all levels of every sort of business. Learn to make the most of the daily thousands of 'moments of truth, ' the critical contact points between your company and your customers.
