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Delivering Happiness

Name: Delivering Happiness
Author: Tony Hsieh
ISBN: 9780446576222

Author Tony Hsieh

Publisher Grand Central Publishing

Category Business & Economics

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Book Details

Author(s) Tony Hsieh

Publisher Grand Central Publishing

ISBN / ASIN 0446576220

ISBN-13 9780446576222

Availability In Stock.

Sales Rank #6,217

Category Business & Economics

Marketplace United States

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Description

#1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER

Pay brand-new employees $2,000 to quit
Make customer service the responsibility of the entire company-not just a department
Focus on company culture as the #1 priority
Apply research from the science of happiness to running a business
Help employees grow-both personally and professionally
Seek to change the world
Oh, and make money too . . .

Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.

In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.

To learn more about the book, go to www.deliveringhappinessbook.com.

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