Mastering the Complex Sale: How to Compete and Win When the Stakes are High!

"Jeff Thull's process plays a key role in helping companies andtheir customers cross the chasm with disruptive innovations andsucceed with game-changing initiatives."
—Geoffrey A. Moore, author of Crossing the Chasm and Dealingwith Darwin

"This is the first book that lays out a solid method for sellingcross-company, cross-border, even cross-culturally where you havemultiple decision makers with multiple agendas. This is far morethan a 'selling process'—it is a survival guide—a trulyoutstanding approach to bringing all the pieces of the puzzletogether."
—Ed Daniels, EVP, Shell Global Solutions Downstream,President, CRI/Criterion, Inc.

"Mastering the Complex Sale brilliantly sets up valuefrom the customer's perspective. A must-read for all those who aremanaging multinational business teams in a complex and highlycompetitive environment."
—Samik Mukherjee, Vice President, Onshore Business,Technip

"Customers need to know the value they will receive and how theywill receive it. Thull's insights into the complex sale and how toclarify and quantify this value are remarkable—Masteringthe Complex Sale will be required reading for years tocome!"
—Lee Tschanz, Vice President, North American Sales, RockwellAutomation

"Jeff Thull is winning the war against commoditization. In hisworld, value trumps price and commoditization isn't a given, it's achoice. This is a proven alternative to the price-driven sale.We've spoken to his clients. This stuff really works, folks."
—Dave Stein, CEO and Founder, ES Research Group, Inc.

"Our business depends on delivering breakthrough thinking to ourexecutive clients. Jeff Thull has significantly redefined sales andmarketing strategies that clearly connect to our global audience.Read it, act on it, and take your results to exceptionallevels."
—Sven Kroneberg, President, Seminarium Internacional

"Jeff's main thesis—that professional customer guidance isthe key to success—rings true in every global market today.Mastering the Complex Sale is the essential read for anyorganization looking to transform their business for long-term,value-driven growth."
—Jon T. Lindekugel, President, 3M Health Information Systems,Inc.

"Jeff Thull has re-engineered the conventional sales process tocreate predictable and profitable growth in today's competitivemarketplace. It's no longer about selling; it's about guidingquality decisions and creating collaborative value. This is one ofthose rare books that will make a difference."
—Carol Pudnos, Executive director, Healthcare Industry, DowCorning Corporation