Workscripts: Perfect Phrases for High-Stakes Conversations

What to say in today's toughest workplace situations
Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed.
Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including:
Negotiating severance
Performance reviews
Responding to a pay cut
Asking for a raise or promotion
Terminating a friend
Job interviews
Dealing with difficult bosses
And many more