Hotel Front Office Simulation: A Workbook and Software Package
Book Details
Author(s)Sheryl F. Kline, William Sullivan
PublisherWiley
ISBN / ASIN0471203319
ISBN-139780471203315
Sales Rank1,912,949
MarketplaceUnited States 🇺🇸
Description
From taking reservations and registering guests to providing excellent customer service, smooth front office operations are vital to the success of hotels, motels, and other lodging facilities. This complete book/CD--ROM package offers a practical, hands--on approach to the essential concepts and skills needed to navigate the front office with confidence.
