Achieving Cost-Efficient Quality: A Parsec Guide (PARSEC Guides) (PARSEC Guides)

This text discusses the subject of quality in the language of business decision-making, looking at the financial implications. It shows how a quality culture can be combined with a focus on business performance, illustrating its ideas with case studies, tables and figures. The book explains how to introduce a five-stage quality cost reduction programme, how to use investment appraisal criteria to prioritize quality initiatives, and how to identify the critical success factors. This is the first in a series of three PARSEC Guides, designed by PARSEC Consultants to provide strategic guidance in key areas.