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DELIVERING AND MEASURING CUSTOMER SERVICE - THIS ISN'T ROCKET SURGERY!

Name: DELIVERING AND MEASURING CUSTOMER SERVICE - THIS ISN'T ROCKET SURGERY!
Author: RICHARD D. HANKS
ISBN: 9780615185408

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Book Details

ISBN / ASIN0615185401

ISBN-139780615185408

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This Book is out of Print (SEE 2nd EDITION)