Touchpoint Leadership: Creating Collaborative Energy Across Teams and Organizations

The early 21st century has witnessed an erosion of trust in business leaders -- in their capacity to deliver sustained growth and in the integrity that underpins their decisions.

In responding to these challenges, Touchpoint Leadership puts forward a new leadership paradigm, asserting that relationships are the primary asset of a business. Drawing on a diverse array of case studies from their coaching work, the authors demonstrate how successful leaders focus on personal, interpersonal, and organizational domains, illustrating concepts like power and trust, partnership, and the middle leadership layers of organizations through stories of their clients. They provide a developmental framework through which individuals can scrutinize their own leadership, inject it with new life and meaning and release the energy and creativity necessary for collective learning and growth.