How to Manage People (Creating Success)

From Michael Armstrong, HR expert and best-selling author, comes the new third edition of How to Manage People.  Providing valuable insight into the functions and skills required to be an effective manager--from managing teams to successful recruiting--it explains how to motivate, reward, and lead staff members.  With three brand new chapters on managing virtual teams, enhancing employee engagement, and handling conflict, the book is full of applicable advice, practical tools, and checklists.