Customer Service and the Telephone
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Book Details
Author(s)
Dennis Becker, Paula Becker
Publisher
McGraw-Hill
ISBN / ASIN
0786302240
ISBN-13
9780786302246
Marketplace
France 🇫🇷
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Description
The Business Skills Express Series covers a broad range of key business skills and topics in a fast, interactive format that should appeal to employees, managers and trainers alike. These authoritative books deliver training and give readers new ways to increase productivity and career satisfaction. This book covers customer service and the telephone.
