Improving Through Benchmarking
Book Details
Author(s)
Richard Y. Chang, P. Keith Kelly
Publisher
Pfeiffer
ISBN / ASIN
078795084X
ISBN-13
9780787950842
Availability
Usually ships in 24 hours
Marketplace
United States 🇺🇸
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Description
This user-friAndly guide shows how benchmarking is a means of using the best process-management practices to improve results. Ideal for process improvement teams in both large organizations and small companies.
