Facilitator's Guide to Participatory Decision-Making

"The best book on collaboration ever written!" -Diane Flannery, founding CEO, Juma Ventures And now this classic book is even better-much better. Completely revised and updated, the second edition is loaded with new tools and techniques.* Two powerful new chapters on agenda design* A full section devoted to reaching closure* More than twice as many tools for handling difficult dynamics*70 brand-new pages and over 100 pages significantly improved