Managing Information

Technology constantly changes the way financial services businesses function, develop and market their products and increasingly determines the way they communicate with their customers. At the same time the technology itself changes at an ever-increasing rate. This affects every customer and every business. This book analyses and describes the processes by which the information in a company’s database can be managed to maximum effect and the tools that can be used for this.

The book explains: the characteristics of information; and its uses within the financial services industry - Outlines of the technological advances of recent years - Techniques for data storage and retrieval - Overview of the IT infrastructures in use in various modern companies