Implementing an ISO 9000-Based Quality System

Implementing an ISO 9000-Based Quality System provides quality and safety management professionals with a thorough, step-by-step approach to establishing an ISO 9000 process based on the principles of Total Quality Management and Continuous Improvement.Designed to be highly practical and responsive to the needs of each reader's organization, this book serves as an all-in-one workbook for implementing an effective quality system.Chapters 1-4 take readers through the initial steps in the development and implementation of a Quality System. The chapter that follows contains self-assessments that any organization can use as a baseline for planning the remainder of the implementation process. The remaining chapters discuss in more detail the implementation process steps and include such topics as the establishment of organizational character; developing a quality system manual; quality system procedures; primary work processes; work process procedures; work instructions and check sheets; internal audits; and corrective and preventive action system.