Organizational Behavior Management and Statistical Process Control: Theory, Technology, and Research

Behaviorial management specialists will refer often to this progressive new book featuring the state-of-the-art fundamentals of statistical process control. Organizational Behavior Management and Statistical Process Control explores the value of SPC as a measurement system of complex interrelated behaviors and performances and the obstacles to its effective implementation. Experts focus on the use of SPC and Theory D as well as the highly regarded Organizational Behavior Management (OBM) principles as a means of analyzing and promoting the introduction of reward systems that are most likely to simultaneously reinforce high quality performance and lead to equitable allocations of the gains resulting from them.