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Customer-Driven Healthcare: QFD for Process Improvement and Cost Reduction

AuthorEd Chaplin, John Terninko,
PublisherAmerican Society for Quality
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Book Details

Author(s)Ed Chaplin, John Terninko,
PublisherAmerican Society for Quality
ISBN / ASIN0873894715
ISBN-139780873894715
MarketplaceUnited Kingdom  🇬🇧

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Book by Ed Chaplin, John Terninko
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