The Certified Quality Engineer Handbook, Second Edition

Completely updated and revised, this book is a comprehensive resource for engineers both studying for the Certified Quality Engineer exam and also on the job. Every quality engineering concept and technique is covered, including management and leadership, quality systems, product and process design, product and process control, continuous improvement, and quantitative methods and tools. A supplemental CD-ROM includes sample exams with answers, and trial versions of Minitab and JMP.