Insights to Performance Excellence 2007: An Inside Look at the 2007 Baldrige Award Criteria

The annual best-seller is back again! Author Mark Blazey has simplified the Baldrige Award Criteria through the use of linkage diagrams and flow charts for each of the items that comprise the criteria. The categories are aligned to reflect a new way of looking at the components of a high performance management system. As always, what distinguishes this book from others on the market is the author's simplification of the 2006 Baldrige Criteria and the application process. Through its use of flowcharts, relationship matrixes, and examples of effective practices to help assess and document continuous improvement efforts, the book will strengthen your understanding of the Baldrige Criteria and provide valuable insights when analyzing your organization, achieving higher levels of performance, and applying for the Baldrige Award.