The Articulate Executive: Orchestrating Effective Communication (The Harvard Business Review Book Series)

"Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion," asserts Jack Welch, Chairman and CEO of General Electric, in an interview featured in The Articulate Executive. This insightful collection illustrates the powerful connections between effective communication and effective leadership in the information age. While some of the articles focus on the mechanics of communication-providing applicable ideas and guidelines for improving writing skills, presenting plans, conducting interviews, and holding meetings-the emphasis is on the variable beneath the surface, such as nonverbal cues and personal agendas, which have at least as great an impact on how messages are received and acted upon as they travel up, down, and across the organization.