Customer Service in the Printing Industry
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Book Details
Author(s)
Richard E. Colbary
Publisher
Gatfpress
ISBN / ASIN
0883622475
ISBN-13
9780883622476
Marketplace
United Kingdom 🇬🇧
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Description
Daily interaction with clients is not just necessary but key to differentiating a printer from its competitors. Good customer service is achieved only when people from all departments--from sales to estimating to manufacturing--are trained to understand each other's problems better, work together, and maintain a smooth workflow.
