The Control Theory Manager
Book Details
Author(s)William, M.D. Glasser
PublisherHarperBusiness
ISBN / ASIN0887307191
ISBN-139780887307195
AvailabilityUsually ships in 24 hours
Sales Rank1,470,437
CategoryPsychology
MarketplaceUnited States 🇺🇸
Description
Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.
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