The Practical Guide to Client Grief: Support Techniques for 15 Common Situations (Building the Client Bond Series)

When a pet dies, you are faced with possibly the most difficult part of teh veterinary profession: helping people who are grieving. This valuable book offers specific strategies for handling several common situations relating to pet loss and euthanasia, including: delivering the bad news; dealing with crises and emergencies; saying goodbye; viewing bodies; comforting crying clients; and more.