I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations Buy on Amazon
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I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations

Author John Seddon
Publisher Vanguard Consulting Ltd
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Book Details
Author(s) John Seddon
Publisher Vanguard Consulting Ltd
ISBN / ASIN 095197310X
ISBN-13 9780951973103
Sales Rank #2,829,367
Marketplace United States 🇺🇸
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Description
Illustrates many key principles which need to be understood when improving the performance of organisations.
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