ISO 9000:2000 In a Nutshell, Second Edition

This best-selling guide to the year 2000 revisions to ISO 9000 has been completely updated for the release of the final version of ISO 9000. It provides readers with all the information they need to make a successful transition from the 1994 version. If your organization is currently registered or plans to be registered in the next few years, this book is a must-read. Inside you'll find information on: How to plan the transition from the 1994 version to the 2000 version, ISO 9001:2000's new process management approach, the differences between ISO 9001:1994 and ISO 9001:2000, ISO 9001:2000's new requirements, answers to commonly asked questions, and much more.