Monday Morning Customer Service
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Book Details
Author(s)
David Reed, David Cottrell
Publisher
Cornerstone Leadership Institute
ISBN / ASIN
0974640328
ISBN-13
9780974640327
Marketplace
France 🇫🇷
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Description
Monday Morning Customer Service is a powerful story about how to develop and keep loyal customers. It is written from the perspective of a person recently promoted to director of customer service and his interaction with a successful mentor.
The book contains eight applicable lessons that will help you deliver the outstanding service that will keep customer coming back.
