Assertive Management: The Key to Effective Leadership

A powerful new book designed to help new supervisors, as well as experienced managers, become respected leaders and build high-performance teams. They will learn proven techniques to improve people skills and increase managerial assertiveness. ASSERTIVE MANAGEMENT is a self-teaching guide filled with practical techniques, examples, case studies, and exercises. Unlike traditional books, it offers a comprehensive building block approach. The beginning chapters will help you improve your self-esteem, self-confidence, and social skills. The later chapters will help you develop specific assertive management skills. You will learn how to develop self-confidence in managing people, making decisions, and taking risks. You will also learn how to improve your social skills, speak up confidently in meetings, and make effective presentations. You will learn how to ask your employees, your peers, and your boss, for what you want. You will also learn effective guidelines for saying "no" to your employees, your peers, and your boss. And, you will learn effective coaching techniques to correct employee behavior in a way that produces positive change. This book is a "must read" for every new supervisor, or any manager who wants to improve his or her leadership skills.