Deploying Cisco Unified Contact Center Express
Book Details
Author(s)
Luo, Michael HouTong
Publisher
lulu.com
ISBN / ASIN
1329184629
ISBN-13
9781329184626
Availability
In Stock.
Sales Rank
#719,902
Category
Computers
Marketplace
United States 🇺🇸
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Description
Install, deploy, configure and troubleshoot Cisco Unified Contact Center Express. Inbound and outbound call distribution, Desktop Suite and Finesse, database and web chat, scripting and trace analyzing. Cisco and third-party tools such as Cet, Rtmt, Ldap Browser, and WinGrep. Written by Michael HouTong Luo, Ccie# 6183 (Routing/Switching and Collaboration), author of "Deploying Cisco Unified Presence".
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