Virtual Teams: Mastering Communication and Collaboration in the Digital Age

To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success.

Explains how virtual communication has significantly changed the way people interact and rewritten many aspects of the "rulebook" on how business is done

Defines how team dynamics change when the interaction shifts from in-person to electronic and how to correct for these tendencies to avoid unintended offense or misunderstanding

Instructs readers on building trust, addressing fairness, and dealing with conflict in an online environment

Provides relevant, instructive anecdotes based on the experiences of dozens of managers, allowing readers to learn from their real-world successes (and disasters)