The Process Approach to Success with ISO 9000: TAKE BACK Your Quality Management System

Understand the process approach in less than an hour. Only fifty pages, this book is dedicated to explaining the process approach and its implications for QMS structure and documentation, as well as its implications for QMS assessment. It clearly delineates between a process approach and the common clause-, requirement-, or standard-based approach. It includes an example procedure, an example quality manual, and several useful diagrams. While by no means the only interpretation, this book offers a clear, concise interpretation of a "process approach" that anyone can understand. Here is what some readers have said: ". . . nice little book . . ."--Helmut Jilling, consultant, trainer, auditor "Excellent book explaining the process-based QMS."--Jim Dent, Quality Engineer "No matter how long you have practiced, it is always enlightening to check your own convictions against those of other practitioners. Your book helps to do that."--Dr. Miromahamad Rouzbeh, General Secretary of Iranian Society for Quality ". . . I read your book on the process approach. I found it to be well-written and [t]o the point. Nicely done."--Mark Netzel, Quality Director "I read your book Dan . . . a good explanation about [the process approach]. Very clear and helpful."--Ivan Infante Vasquez, Quality Manager