From Conflict To Cooperation: Professional and Effective Strategies for Dealing with Difficult People at Work

Every company faces challenges that can affect productivity and results. Major challenges that can come up in the workplace often are related to problems with difficult personalities. "From Conflict To Cooperation" is a targeted resource to help understand and manage the issues that cause conflicts at work. Every workplace has a mix of varying personalities that can clash at some point or other. It's a certainty that problems will come up. The challenge is to learn the best way to handle these conflicts or to deflect any from starting in the first place. You'll learn about the Know It All, the Slacker, the Climber, the Sneak, Chicken Little, the Kiss Up, and the Drama Queen. Find out how to spot each personality and the dangers of not finding a way to deal with their behavior. You'll learn easy to implement techniques to manage your own job and career without having to deal with the stress of these difficult people every day. Also find out how to deal with gossip in a positive and non-threatening manner. While gossip is likely to never be completely erased from any workplace, it can be reduced to the point where it's not a problem with a little bit of planning and communication. This book is a good resource for managers and team members. The strategies taught here can be implemented by anyone in any organization.