American Customer Satisfaction Index
Book Details
ISBN / ASIN
1484143485
ISBN-13
9781484143483
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United States 🇺🇸
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Description
This report is on customer satisfaction of visitors to refuges of the Fish & Wildlife Service (FWS) of the Department of the Interior. The methodology used for this study is that of the American Customer Satisfaction Index (ACSI) which combines survey input with cause and effect modeling to produce indices of satisfaction, and the drivers and outcomes of satisfaction.
