Son Of A Postman: Delivering Straight Talk on Managing Fluffers, Bullies and the Rest of the Team

Down-to-earth advice, peppered with illustrative, often humorous anecdotes from all walks of life, makes this a remarkably practical guide to leading people. It tells how a working class kid – the son of an inner city Postman – developed a unique management style that resulted in a surprising, successful, 30-year career at a prominent firm on Wall Street. Using a plain talking farming metaphor, and drawing on the vivid character of Grandma Ruth, it gives guidance on how to build a team, deliver clear feedback, deal with unmanageables and nurture everyone to find a suitable place. It describes “Bullies” and “Fluffers” and the rest of the six “Types” of people you are likely to encounter in the workplace – or pretty much anywhere else – along with incisive insights on how to manage them. This book is for anyone who wants, or needs, to lead – as a parent, teacher, coach or manager – and it applies as effectively to those responsible for factory workers, retail clerks, mid-wives, soldiers, children and students, as it does to those in the financial world. It is especially for everyone who delights in seeing others succeed.