Implementing Salesforce Communities (SPCC-201): Winter '14

This book is designed to accompany the Implementing Salesforce Communities class offered by Stony Point. This book should only be purchased by students who will be attending class. Stony Point developed this class to teach students the basics of implementing Salesforce Communities. A student in this class will learn how to properly configure Salesforce Communities to ensure a secure and effective experience for all Community Users. A senior instructor with many years of real world Salesforce consulting experience delivers this class. The instructor will cover all the basic concepts of implementing and configuring Salesforce Communities in addition to sharing best practices. The class will introduce all the key concepts necessary to properly configure a Salesforce Community including but not limited to: Security Settings, Portal Licenses, Custom Profiles, Sharing Settings, Organization Wide Defaults, Roles & Role Hierarchy, Branding, Community Configuration, Deployment and Community User Management. Each student will be given a learning environment to participate in hands-on exercises during the class. The student will be able to use that learning environment indefinitely after the class without any additional fee.