Training Young Troubleshooters: Computer Hardware, Software, and Troubleshooting Curriculum

Most American homes have at least one computer, but how many know what to do when something goes wrong? This computer hardware, software, and troubleshooting curriculum consists of 4 modules and 21 activities, each of which may be used individually or in conjunction with the other modules in order to provide students with the technical skills they need.

Module 1: Computer Hardware
The computer hardware module gives students a hands-on orientation to the parts of a computer, expanding their knowledge beyond the keyboard and into the “magic box” that is the computer.
Activity 1-1: Computers and Their Components Reading
Activity 1-2: Demanufacturing
Activity 1-3: PC Part Quiz
Activity 1-4: Remanufacturing
Activity 1-5: PC Part Mobile

Module 2: Hardware to Software
This module helps students understand the progression of instructions required to let a computer's hardware and software function as expected.
Activity 2-1: The Basic Input / Output System
Activity 2-2: Operating Systems, History, and Development
Activity 2-3: Applications
Activity 2-4: Writing Instructions
Activity 2-5: Bug Hunting
Activity 2-6: Installing and Accessorizing an OS
Module 3: Internet Safety
The Internet safety module orients students with digital threats and equips them with the knowledge and tools to proactively protect computer systems.
Activity 3-1: Your Computer as a Target
Activity 3-2: Internet Safety Reading
Activity 3-3: Internet Safety Applications
Activity 3-4: How Your Anti-virus & Firewalls Work
Activity 3-5: Tracing Your Own Tracks
Activity 3-6: Menu of Recommendations

Module 4: Troubleshooting
While the first three modules focus on background knowledge and preventative steps, this module provides students with the final tools they need to fix existing problems.
Activity 4-1: Mapping a Network
Activity 4-2: Aim to Infect
Activity 4-3: Trading Clutter for Speed
Activity 4-4: Troubleshooting Printers