Making the Case: Using Case Studies for Teaching and Knowledge Management in Public Administration (Queen's Policy Studies)

Case studies make learning come alive. They tell a story. They mirror real life. They can also be actual experiences. They add elements of problem-solving, complexity, and messiness to thinking about the challenging world of public administration. Case studies let practitioners share knowledge, insight, and cautionary tales from their own experience. They can help in avoiding the re-invention of wheels that often happens across governments. Written for educators and government officials who want to use case studies to share knowledge, this book focuses on the use, writing, and teaching of public administration case studies.