CultureShift: A Leader's Guide to Managing Change in Health Care (J-B AHA Press)

Nationally recognized change consultant Joan E. Lowery and her authoritative team of contributors--including Katherine W. Vestal, Rick Gregg, and Gita B.Budd--offer important tools and real-life, inspirational examples to help health care human resources, training, and development professionals; strategic planners; and other senior- and mid-level managers create a viable culture in conjunction with system-wide reengineering. CultureShift provides a road map for understanding and managing the human side of the change process.