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📖 Description
This text provides an introductory training programme to help adolescents and adults learn eight peer helping skills and the utilisation of those skills in conflict mediation. Those skills are learned through group work and completion of 67 exercises. The opportunity is provided to learn how to apply those skills as a conflict mediator while having peer support and professional supervision in doing so. This edition of the workbook contains 14 new exercises for applying peer helping skills.