Knowledge Management Basics (ASTD Training Basics Series)

This title focuses on the trainer's role in executing and supporting a comprehensive approach to managing organizational knowledge. The book includes a vetted process that helps determine organizational needs, identify sources of information, assist in choosing information gathering systems, lead the learning and understanding about information dissemination, and ensure proper maintenance of the system. Included as well are all the tools and resources needed to implement an effective system. A complete real world case study is also included.