Human Resources and Organizational Behavior: Cases in Health Services Management

This book will help current and future leaders prepare to tackle challenges arising from the changing delivery system. More than 60 concise case studies provide practice in handling a large variety of real-world problems. Ideal for group discussion, the cases allow rich discussions and varied interpretations. Case topics include the following: * Conflict management
* Managing groups and teams
* Coordination of communication with employees
* Negotiating organizational power and politics
* Managing strategic alliances
* Sexual harassment